OrderEditing: Documentation

Learn more about OrderEditing

Introduction

Klaviyo Integrations

Klaviyo Integration

Order Editing is a powerful tool that allows your customers to edit their order after purchase. By integrating it with Klaviyo, you can take advantage of Klaviyo's advanced email marketing features to promote upsells and reduce costs. Here's how to integrate Order Editing with Klaviyo for sending a prompt email to customers who have made a purchase within the last day:

Step 1: Install Order Editing

To get started, you'll need to install Order Editing on your Shopify store. You can find the app in the Shopify App Store. Once you've installed the app, you'll need to configure it to your store's specifications. Make sure to enable all of the features you want to use, such as shipping address changes, product switches, and order insurance.

Step 2: Connect Klaviyo

Next, you'll need to connect Klaviyo to your Shopify store. To do this, go to the Integrations tab in your Klaviyo account and select Shopify. Follow the on-screen instructions to connect your store to Klaviyo.

Step 3: Create a Segmented List

Create a segmented list of customers who have made a purchase within the last day. To do this, go to the Lists & Segments tab in your Klaviyo account and create a new segment. Use the "Customer Properties" filter to select customers who have made a purchase within the last day.

Step 4: Create an Email Campaign

Once you've created your segmented list, create a new email campaign in Klaviyo. Choose the "Newsletter" template and customize it to promote Order Editing. Consider offering a discount or free shipping to incentivize your customers to use the tool. Be sure to include a clear call-to-action that directs your customers to the Order Editing page on your website.

Step 5: Schedule Your Campaign

After you've customized your email campaign, schedule it to send at a time when your customers are most likely to engage with it. Use Klaviyo's advanced segmentation tools to target specific groups of customers based on their past behavior and preferences.

Step 6: Monitor Your Results

Finally, monitor the results of your email campaign to see how effective it is at promoting Order Editing. Keep an eye on metrics like open rate, click-through rate, and conversion rate. Use this data to optimize your campaign and improve your results over time.

By following these steps, you can integrate Order Editing with Klaviyo and send a prompt email to customers who have made a purchase within the last day. Good luck!

Linking customers to OrderEditing

    Alternative link for customers using Shopify themes.
    primary company logo

    Self-service customer order edits.

    Reduce the volume of inbound customer emails.

    One-click payments for customers adding new products.