Create Real-time Validation Rules

Create custom messages which are displayed to your customers on the Checkout page based on conditions set (runs instantly as customers type).

Creating a Rule

  1. Go to Address Validation > Real-time Validation Rules

  2. Click Create validation

  3. Configure:

    • Name: What the rule does (e.g., "High Value Warning")

    • Display Message: What customers see

    • Alert Type: Informative (blue), Warning (yellow), or Error (red)

  4. Add triggers (minimum 2):

    • Shipping Country: is/is not specific countries

    • Order Total: equal/greater than/less than amount

  5. Set trigger logic:

    • All must match: AND logic

    • Any can match: OR logic

  6. Click Publish

Example rule:

  • Trigger 1: Order total > $500

  • Trigger 2: Country is "United States"

  • Logic: All must match

  • Message: "Orders over $500 require address verification. Please double-check your address."


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