What is Address Validation
Address validation checks customer shipping addresses against official postal databases to prevent failed deliveries, reduce returns, and improve customer satisfaction. When customers enter or edit their shipping address, the system validates it in real-time against carrier data from USPS, Australia Post, and Experian's global network.
How to turn on Address Validation Create Real-time Validation Rules
Why Address Validation Matters:
Prevents Failed Deliveries:
Catch address mistakes before orders ship. Invalid addresses lead to packages being returned, reshipped, or lost—costing you time and money.
Reduces Support Tickets
Customers contact support when packages don't arrive. Validating addresses upfront eliminates "where's my order?" tickets caused by address errors.
Saves Money
Avoid reshipment costs, carrier fees for undeliverable packages, and the expense of processing returns. One failed delivery can cost $15-30 in additional shipping and handling.
Improves Customer Experience
Customers receive orders faster when addresses are correct the first time. Address suggestions help them fix typos before checkout, reducing frustration and building trust.
Pricing
Pay-as-you-go per validation:
United States
$0.01
Australia
$0.015
United Kingdom
$0.04
New Zealand
$0.04
Rest of World
$0.08
How it works:
Only pay when addresses are validated
Set monthly spending cap to control costs
No base fees or subscriptions
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