# What is Address Validation
Address validation checks customer shipping addresses against official postal databases to prevent failed deliveries, reduce returns, and improve customer satisfaction. When customers enter or edit their shipping address, the system validates it in real-time against carrier data from USPS, Australia Post, and Experian's global network.
How to turn on Address Validation Create Real-time Validation Rules
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#### **Why Address Validation Matters:**
* **Prevents Failed Deliveries:**
Catch address mistakes before orders ship. Invalid addresses lead to packages being returned, reshipped, or lost—costing you time and money.
* **Reduces Support Tickets**
Customers contact support when packages don't arrive. Validating addresses upfront eliminates "where's my order?" tickets caused by address errors.
* **Saves Money**
Avoid reshipment costs, carrier fees for undeliverable packages, and the expense of processing returns. One failed delivery can cost $15-30 in additional shipping and handling.
* **Improves Customer Experience**
Customers receive orders faster when addresses are correct the first time. Address suggestions help them fix typos before checkout, reducing frustration and building trust.
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### Pricing
**Pay-as-you-go per validation:**
| Region | Price per Validation |
| -------------- | -------------------- |
| United States | $0.01 |
| Australia | $0.015 |
| United Kingdom | $0.04 |
| New Zealand | $0.04 |
| Rest of World | $0.08 |
**How it works:**
* Only pay when addresses are validated
* Set monthly spending cap to control costs
* No base fees or subscriptions
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Have a question about Address Validation?
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