Switch Payment Method
What is Switch Payment Method?
Switch Payment Method allows customers to change how they pay for their order after purchase—for example, switching from a credit card to PayPal or from one card to another.
How This Works
This feature is possible because of how Order Editing handles payments:
At checkout: Payment is authorized (not captured)
During editing window: Customer can switch payment methods
After editing period ends: Payment is captured using the final payment method
Customer Experience
Customer selects "Change Payment Methods" and is then presented with different payment methods which is enabled with your Shopify store.
When to Use Switch Payment Method
Best for: Stores wanting to offer maximum payment flexibility.
Examples:
Customer used wrong credit card, switches to correct one
Customer prefers PayPal for buyer protection, switches from card
Customer's card was declined, switches to alternative payment method
Benefits:
Prevents order cancellations - Customers fix payment issues themselves
Improves conversion - Failed payments can be resolved without reordering
Enhances customer experience - Flexibility to use preferred payment method
Consider disabling if: You have concerns about payment security workflows, or want to minimize payment processing complexity.
How to Enable Switch Payment Method
Navigate to App Blocks in your Order Editing dashboard
Locate Switch Payment Method
Toggle ON
Click Save
merchant’s set editing period.
Last updated