# "This Goes With That" Upsell Offer #### What is "This Goes With That" Upsell Offer? "This Goes With That" is a flexible upsell strategy that allows you to place product recommendations anywhere on your Thank You and Order Status pages with full size and position control. It's ideal for merchants who want more design flexibility than the standard Primary Upsell carousel provides. *** ### Key Features #### Full Customization Like other upsell strategies, you have complete control over targeting: Targeting options: * Order value thresholds * Specific products in cart * Products NOT in cart * Product types or collections * And more #### Flexible Placement and Sizing Unlike Primary Upsell carousel, "This Goes With That" can be: * Placed anywhere on the page * Resized to fit your design * Styled to match your brand * Adjusted for aspect ratio and dimensions This gives you complete creative control over how upsells appear. *** ### Important: Cannot Be Used With Primary Upsell "This Goes With That" Upsell Offer replaces the [Primary Upsell carousel.](/oe-help-book/self-service-edits/app-blocks/primary-upsell.md) These two features cannot be used together—you must choose one or the other. Choose "This Goes With That" if: * You want custom placement and sizing control * You have specific design requirements * You prefer flexibility over preset layouts Choose Primary Upsell if: * You want a quick, ready-made carousel solution * You prefer the standard placement and styling *** ### Setting Up "This Goes With That" Upsell Offer #### Step 1: Create Your Upsell Strategy 1. Navigate to Upsell Strategies in your Order Editing dashboard 2. Click Create New Strategy 3. Select "This Goes With That" Offer template 4. Follow the prompts to configure your strategy (see examples below) 5. Click Save #### Step 2: Add Block to Thank You Page 1. Go to Shopify Settings > Checkout 2. Click Customize (for your active checkout configuration) 3. Navigate to the Thank You Page tab 4. Click Add Block 5. Select "Personalised Upsell" from Order Editing 6. Note: The block will not populate or show content—this is normal 7. Position the block where you want it to appear on the page 8. Customize in Block Settings (see Best Practices below): 9. Adjust sizing and aspect ratio 10. Click Save #### Step 3: Add Block to Order Status Page 1. While still in Checkout customization, navigate to the Order Status Page tab 2. Click Add Block 3. Select "Multi Currency Offers" from Order Editing 4. Note: The block will not populate or show content—this is normal 5. Position the block where you want it to appear 6. Customize in Block Settings: 7. Adjust sizing and aspect ratio 8. Click Save Note: If you don’t add these blocks to the checkout, the strategy will populate in the form of a Primary Upsell carousel. *** ### Best Practice: Adjust Block Size #### Default Size Issue The upsell block loads at a very large size by default, which can overwhelm the page and look disproportionate. #### Recommended Solution Reduce the block size using aspect ratio settings: 1. Select the upsell block in your checkout customization 2. Locate Aspect Ratio settings 3. Change to 3:1 ratio (or similar) 4. This creates a wider, shorter display that fits better on the page 5. Test different ratios to find what works best for your design Alternative ratios to try: * 3:1 - Wide and compact (recommended starting point) * 4:1 - Even wider, very compact * 2:1 - Balanced width and height *** ### Configuration Examples #### Simple Example: Broad Appeal Goal: Show recently viewed products to all customers Setup: * Rule: None * Applies to all orders * Product Module: Recently Viewed Products * Shows items customer has browsed * Strategy Discount: 20% Result: All customers see products they recently viewed with 20% discount, placed exactly where you want on the page with custom sizing. *** #### Advanced Example: High-Value Targeted Offer Goal: Upsell premium accessories to high-value surfboard buyers Setup: * Rule 1: Product Type equals "Surfboard" * Rule 2: Order Total is greater than $200 * Targets only premium surfboard purchases * Product Module: A Group of Products - Various surf waxes * Manually curated selection of wax products * Strategy Discount: 50% * High discount for high-value customers **Result:** Customers who just spent $200+ on a surfboard see premium surf wax options at 50% off—a generous offer for valuable customers. **Why this works:** Rewards big spenders with premium discounts on relevant accessories. *** ### Step-by-Step: Creating Your Strategy #### 1. Set Your Rules (Triggers) Define when the upsell appears **Common rules:** * Order value thresholds - "Order total is greater than $X" * Product in cart - "Product type equals \[category]" * Product NOT in cart - Show complementary items customer didn't buy * Collections - Target specific product groups * Combine multiple rules - Create highly specific targeting #### 2. Choose Product Module Select which products to display **Example options:** * Recently Viewed Products - Leverages proven interest * Related Products - Automatic complementary suggestions * Single Product - One specific item * Group of Products - Curated selection you choose manually * Product Collection - Items from a specific collection #### 3. Set Strategy Discount Enter discount percentage **Example options:** * 10-25% for broad strategies * 30-50% for targeted, high-value customer strategies * 0% for generic strategies #### 4. Customize Block Display After adding blocks to Thank You and Order Status pages: Size and Layout: * Adjust aspect ratio (recommend 3:1) #### 5. Test and Refine Place test orders to see how the upsell appears and make adjustments to sizing, placement, and styling. *** ### Best Practices #### Design and Sizing: * Always adjust default size - Start with 3:1 aspect ratio to avoid overwhelming the page * Test on mobile - Ensure sizing works on all devices * Keep it visible but not intrusive - Should enhance, not distract from order confirmation #### Product Selection: * Show 1-4 products maximum - Avoid overwhelming customers * Prioritize relevance - Use rules to show highly relevant products * Consider order value - Higher order values can support higher upsell discounts * Use recently viewed for broad appeal - Works well when you can't predict customer interests #### Strategy: * Create multiple strategies - Different rules for different customer segments * Test discount levels - Find balance between conversion and profitability * Monitor performance - Track which strategies convert best and optimize Explore more Upsell Strategies Industry examples --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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