Tired of emailing customers when their address is wrong?
Let customers self-service their shipping address changes before you ship. Eliminate manual outreach, prevent costly reships, and turn a support headache into seamless automation.
Free to install. No credit card required.
Customers fix their own address mistakes
When a customer realizes they entered the wrong address, they can update it themselves in seconds—no email, no waiting, no support ticket.
- Automatic address validation with USPS, Canada Post, and more
- Customers receive a link to edit their order instantly
- Works with all major shipping carriers and 3PLs
Stop paying for reshipped orders
Every wrong address costs you money—shipping fees, replacement products, and frustrated customers. Order Editing catches these mistakes before they become expensive problems.
- Address corrections happen before orders reach your warehouse
- Automatic validation flags potential issues
- Reduce returns caused by delivery failures
Works with your existing tech stack
Order Editing integrates seamlessly with your 3PL, ERP, and fulfillment systems. Orders only get released once the allotted editing time closes.
"We used to spend hours every week tracking down customers with bad addresses. Now they just fix it themselves. It's a complete game-changer for our support team."
Clare Jerome
E-commerce Director, NEOM Wellbeing
Questions?
Stop chasing down wrong addresses
Join thousands of Shopify brands who let customers fix their own mistakes.
Free to install. No credit card required.