Customer Stories

Unlimited order edits included with every plan. Always month to month, with a free trial and no notice periods.

Dave Wiltshire

Dec 8, 2025

Oh Polly’s past, present, and future with Order Editing

Hear how Oh Polly eliminated 98% of customer order change requests and boosted AOV.

Read Story

“Order Editing has been a game-changer in reducing customer contacts. Even better, it’s empowered our customers to seamlessly add additional items to their original order — driving both convenience and incremental revenue.”

Austin

CEO and Founder

Wall of love

Create more pipeline with the fastest scheduler and web forms combo.

Hear how Oh Polly eliminated 98% of customer order change requests and boosted AOV.

“We tracked a 98% reduction in customer enquiries for order changes after going live with Order Editing. From 2,000 monthly contacts to just 40.”

Read Case Study

“A game-change for our business. In peak we used to have 2,000 to 3,000 customers reaching out to edit their orders, now we have 1 or 2 a day absolute maximum. Sometimes zero. Furthermore, the support from the OE team has been stellar.”

Read Case Study

Everybody says it's a no-brainer

Create more pipeline with the fastest scheduler and web forms combo.

Book a free demo

See how brands react

Hear it from other brands

Meet the founder

Book a demo

Aviator Nation added $121,000 of revenue and self-serviced 14,000 customer support tickets in three months with Order Editing.

Get Started

Book a demo to see the OrderEditing experience on your brand.

Book A Free Demo

Loved by the world's best Shopify brands

OrderEditing.com is built in Canada, New Zealand, Australia, England, and North Macedonia. The self-service order editing service is available for Shopify Basic, Advanced, and Plus brands. Upselling is multi-currency and supports multiple Shopify markets for cart, checkout, OCU, post-purchase, thank-you, order status, and Klaviyo upselling features. OrderEditing is the only solution on the market that works with major apps like PeopleVox, Celigo, and Shiphero.

Customer Stories

Oh Polly’s past, present, and future with Order Editing

Hexclad: Our Agency Partnership & Work Together

Rothy's: Our Agency Partnership & Work Together

Toms: Our Agency Partnership & Work Together

Wall of love

Everybody says it's a no-brainer

Book a demo

Book a demo to see the OrderEditing experience on your brand.