Help Center

Everything you need to set up Order Editing, configure editing rules, and turn edits into revenue.

App OverviewUnderstand the Order Editing platform across core order edits, Upsell Strategies, and Address Validation before you configure your store.4 articles Getting StartedInstall and configure the core Order Editing product, including your editing window, editing blocks, and first customer edit.6 articles Order EditingSet up the customer-facing editing experience, including editing blocks, layout, and what customers can change during the editing window.25 articles App SettingsConfigure editing windows, restrictions, shipping, payment capture, notifications, compliance, and fulfillment readiness.38 articles Upsell StrategiesBuild product recommendations across checkout and post-purchase placements to grow average order value.67 articles Address ValidationValidate shipping addresses at checkout and during address edits to reduce delivery issues and manual support work.12 articles Analytics & ReportingTrack Order Editing, Upsell Strategies, Address Validation, support savings, revenue, and operational performance.3 articles IntegrationsConnect Order Editing with fulfillment, shipping, ERP, marketing, support, automation, and compliance tools.28 articles Account & BillingManage your subscription, plan access, billing, organization settings, and developer or agency access.2 articles

Book a demo to see the Order Editing experience on your brand.

Loved by the world's best Shopify brands

OrderEditing.com – the leading Shopify order editing app built by teams in Canada, New Zealand, Australia, England, and North Macedonia. Our self-service order editing solution empowers customers to modify orders before fulfillment, reducing support tickets and improving customer satisfaction for Shopify Basic, Advanced, and Plus stores. Features include multi-currency upselling, Shopify Markets support, and seamless integrations across cart, checkout, one-click upsell (OCU), post-purchase, thank-you page, order status page, and Klaviyo email upselling. Order Editing is the only Shopify order management app that integrates with enterprise solutions like PeopleVox WMS, Celigo, and ShipHero for streamlined ecommerce operations.