"Order Editing has become an essential piece of our tech stack. Customers can change addresses, add products, apply forgotten discounts, etc., all from the confirmation email or order page and changes flow through correctly to our 3PL, shipping software, and warehouse operations. We’ve also captured extra revenue by giving customers a nudge to add items before shipping. If you’re on Shopify and want to provide better customer experience while saving time, this app is a no-brainer."
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“A gamechanger.
Reducing tickets for Customer Service and time spent manually changing orders. Great app with an even greater team to work with!
It's hard to believe this hasn't always existed.”
I’ve been using Order Editing now for several months, and it has completely transformed how we manage post-purchase changes.
From the moment a customer places an order to when it ships, the app gives us a flexible, seamless way to let customers make edits themselves—without generating a flood of support tickets.
