Morgana Puhl, Head of Customer at Merry People has self-serviced thousands of tickets

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Merry People Head of Customer Morgana Puhl on deflecting thousands of support tickets with OrderEditing self-service.

Morgana Puhl, Head of Customer at Merry People, shares how OrderEditing lets customers self-serve and deflects thousands of support tickets.

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OrderEditing.com – the leading Shopify order editing app built by teams in Canada, New Zealand, Australia, England, and North Macedonia. Our self-service order editing solution empowers customers to modify orders before fulfillment, reducing support tickets and improving customer satisfaction for Shopify Basic, Advanced, and Plus stores. Features include multi-currency upselling, Shopify Markets support, and seamless integrations across cart, checkout, one-click upsell (OCU), post-purchase, thank-you page, order status page, and Klaviyo email upselling. Order Editing is the only Shopify order management app that integrates with enterprise solutions like PeopleVox WMS, Celigo, and ShipHero for streamlined ecommerce operations.