Unleashed

Unleashed is an IMS (Inventory Management System) that does not read live edits. Orders must be finalized before Unleashed downloads them.

Integration method required: Delayed Payment Capture Flow


How Unleashed Downloads Orders

Unleashed downloads orders when the payment status is "Paid" in Shopify.


How the Integration Works

  1. Order created → Payment authorized (status: "Authorized")

  2. Grace period active → Customer can edit order

  3. Unleashed does not download → Order not visible (not "Paid" yet)

  4. Grace period ends → Payment captured, status updates to "Paid"

  5. Unleashed downloads order → Order sent with all edits included


Setup Instructions

Step 1: Change Payment Capture Setting

  1. Go to Shopify Admin > Settings > Payments

  2. Change Payment capture method to Automatically after fulfillment

  3. Click Save

Step 2: Import Delayed Master Flow

  1. Download DELAYED_Order Editing_Master Flow.flow

  2. Navigate to Shopify Admin > Apps > Shopify Flow

  3. Import the Flow file

  4. Configure timing to match your editing deadline (e.g., 30 minutes)

  5. Activate the Flow

  6. Save


Integration Limitations

Shipping Method Updates Not Supported

Unleashed does not support shipping method changes during the editing window.

Required action: Disable the Shipping Methods App Block in Order Editing to prevent customer confusion.

  1. Navigate to App Blocks in Order Editing

  2. Locate Shipping Methods

  3. Toggle OFF

  4. Click Save


Settings Summary

In Shopify:

  • Payment capture: Automatically after fulfillment

  • Shopify Flow: Delayed Payment Master Flow active

In Order Editing:

  • Shipping Methods App Block: DISABLED

  • Editing Deadline: Configured


Additional Resources

For more information on Unleashed's Shopify integration:

Unleashed Support Guide: Shopify Integration Setup


Testing

Test before going live:

  1. Place test order

  2. Verify order doesn't appear in Unleashed immediately

  3. Make edits during editing window (add/remove items, change address)

  4. Wait for editing period to expire

  5. Confirm order appears in Unleashed with all edits

  6. Verify shipping method changes are blocked (App Block disabled)


Troubleshooting

Orders appearing in Unleashed too early: Verify payment capture setting and Flow activation

Orders not appearing after grace period: Check Flow is capturing payment correctly

Edits not reflecting: Ensure edits were completed before grace period ended (Unleashed doesn't read live edits)


FAQ?

How do we integrate?

What is Shopify Flow?

Last updated