Upsell Strategy Analytics

Upsell Strategy Analytics shows exactly how much revenue each upselling approach generates and which strategies convert best. Access this dashboard from the left-hand settings menu in your Order Editing dashboard.

What you'll see: Analytics for all strategies as a whole—giving you the complete picture of post-purchase revenue—plus individual performance data for each strategy you've configured. This makes it easy to identify which strategies perform well and which need optimization or replacement.

Key metric: Conversion rate. This tells you the percentage of customers who see an upsell and actually add the product to their order.

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Making Data-Driven Decisions

High conversion: Strategy is working—optimize product selection to drive even higher performance.

Medium conversion: Strategy has potential—test different products, adjust pricing/discounts, or improve positioning.

Low conversion: Strategy needs significant changes or should be paused. Analyze why customers aren't converting and test a different approach.

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Key Metrics Explained

Conversion Rate: Percentage of customers who add upsell products (most important metric) Views: Number of times upsell was displayed to customers Revenue Generated: Total additional revenue from strategy Upsell: Count of sucess

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Accessing Analytics

Navigate to Order Editing > Upsell Stratgies

Choose your date range, and view overall performance plus individual strategy breakdowns. Compare strategies side-by-side to identify winners and opportunities.