Step 8: Delete rule limiting editing to staff members and monitor your first orders closely. Update your Shopify email confirmation to let customers know they can now edit orders!
Final step before going live
Testing went well? Ready to go live? Great! Final step is to update your Order Confirmation Email to comptely optimise with Order Editing!
Why Update Your Order Confirmation Email?
You've done the hard part—Order Editing is live on your store! Now it's crucial to make customers aware they can edit their order post-purchase.
The Problem
Customers being customers, they may click away from the Thank You page before noticing their editing capabilities. Many customers immediately close their browser after completing checkout, missing the Order Editing features entirely.
The Solution
Update your Order Confirmation Email to mention this exciting new feature. This email is already a key touchpoint—customers expect it and open it—making it the perfect place to remind them about order editing.
Benefits:
Reaches customers who closed the Thank You page quickly
Provides a second touchpoint to promote editing capabilities
Reduces "I didn't know I could edit" support tickets
Changing your Order Confirmation email is the last step to going live to your customers! How exciting. Now all you need to do is monitor the next few orders and make sure everything is working as expected.
Monitor Your First 10-20 Orders:
Check for:
Customer editing engagement (how many edit their orders?)
Which features customers use most
Any error messages or issues
Integration sync accuracy
Upsell conversion rates
Address issues immediately:
If customers report problems, investigate and resolve quickly