Go Live And Update Your Order Confirmation Email

Step 8: Delete rule limiting editing to staff members and monitor your first orders closely. Update your Shopify email confirmation to let customers know they can now edit orders!

Final step before going live

Testing went well? Ready to go live? Great! Final step is to update your Order Confirmation Email to comptely optimise with Order Editing!

Why Update Your Order Confirmation Email?

You've done the hard part—Order Editing is live on your store! Now it's crucial to make customers aware they can edit their order post-purchase.

The Problem

Customers being customers, they may click away from the Thank You page before noticing their editing capabilities. Many customers immediately close their browser after completing checkout, missing the Order Editing features entirely.

The Solution

Update your Order Confirmation Email to mention this exciting new feature. This email is already a key touchpoint—customers expect it and open it—making it the perfect place to remind them about order editing.

Benefits:

  • Reaches customers who closed the Thank You page quickly

  • Provides a second touchpoint to promote editing capabilities

  • Reduces "I didn't know I could edit" support tickets

  • Increases engagement with Order Editing features


How to Edit Your Order Confirmation Email

Shopify Confirmation Email Klaviyo Confirmation Email


You are now live!

Changing your Order Confirmation email is the last step to going live to your customers! How exciting. Now all you need to do is monitor the next few orders and make sure everything is working as expected.

Monitor Your First 10-20 Orders:

Check for:

  • Customer editing engagement (how many edit their orders?)

  • Which features customers use most

  • Any error messages or issues

  • Integration sync accuracy

  • Upsell conversion rates

Address issues immediately:

  • If customers report problems, investigate and resolve quickly

  • Monitor Shopify Admin for unusual order patterns

  • Check fulfillment system for any discrepancies

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