Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central is an ERP (Enterprise Resource Planning) system that does not read live edits. Orders must be finalized before Business Central downloads them.
Integration method required: Delayed Payment Capture Flow
How Microsoft Dynamics 365 Business Central Downloads Orders
Microsoft Dynamics 365 Business Central downloads orders when the payment status is "Paid" in Shopify.
How the Integration Works
This integration creates a grace period by delaying the download from the ERP:
Order created → Payment authorized (status: "Authorized")
Grace period active → Customer can edit order (editing period set by merchant)
Business Central does not download → Order not visible (not "Paid" yet)
Grace period ends → Payment captured, status updates to "Paid"
Business Central downloads order → Order sent with all edits included
Setup Instructions
Step 1: Change Payment Capture Setting
Go to Shopify Admin > Settings > Payments
Change Payment capture method to Automatically after fulfillment
Click Save
Step 2: Import Delayed Master Flow
Download DELAYED_Order Editing_Master Flow.flow
Navigate to Shopify Admin > Apps > Shopify Flow
Import the Flow file
Configure timing to match your editing deadline (e.g., 30 minutes)
Activate the Flow
Save
Step 3: Configure Business Central Sync Settings
Critical: Ensure Business Central is set to download only "Paid" orders.
Log in to Microsoft Dynamics 365 Business Central
Navigate to Shopify Integration or Sync Orders Settings
Set Financial Status filter to: "Paid"
Ensure "Authorized" or other statuses are NOT included
Save settings
Why this matters: If Business Central syncs orders with "Authorized" status, orders will download before the editing period expires.
Testing
Test before going live:
Basic Integration Test:
Place test order
Verify order doesn't appear in Microsoft Dynamics 365 Business Central immediately
Make edits during editing window (add/remove items, change address)
Wait for editing period to expire
Confirm order appears in Microsoft Dynamics 365 Business Central with all edits
Troubleshooting
Orders appearing in Microsoft Dynamics 365 Business too early: Verify payment capture setting and Flow activation
Orders not appearing after grace period: Check Flow is capturing payment correctly
Customers seeing unsupported features: Double-check all unsupported App Blocks are disabled
Address changes not reflecting: Ensure edits were completed before grace period ended
FAQ?
Last updated