Celigo
Celigo is an iPaaS (Integration Platform as a Service) that does not read live edits to orders. Orders must be finalized before Celigo downloads them.
Integration method required: Delayed Payment Capture Flow
How Celigo Downloads Orders
Celigo downloads orders when the payment status is "Paid" in Shopify.
How the Integration Works
Order created → Payment authorized (status: "Authorized")
Grace period active → Customer can edit order during set editing period
Celigo does not download → Order not visible (not "Paid" yet)
Grace period ends → Payment captured, status updates to "Paid"
Celigo downloads order → Order sent with all edits included
Setup Instructions
Step 1: Change Payment Capture Setting
Go to Shopify Admin > Settings > Payments
Change Payment capture method to Automatically after fulfillment
Click Save
Step 2: Import Delayed Master Flow
Download DELAYED_Order Editing_Master Flow.flow
Navigate to Shopify Admin > Apps > Shopify Flow
Import the Flow file
Configure timing to match your editing deadline (e.g., 30 minutes)
Activate the Flow
Save
Integration Limitations
Shipping Method Updates Not Supported
Celigo does not support shipping method changes during the editing window.
Required action: Disable the Shipping Methods App Block in Order Editing to prevent customer confusion.
Navigate to App Blocks in Order Editing
Locate Shipping Methods
Toggle OFF
Click Save
Settings Summary
In Shopify:
Payment capture: Automatically after fulfillment
Shopify Flow: Delayed Payment Master Flow active
In Order Editing:
Shipping Methods App Block: DISABLED
Editing Deadline: Configured
Testing
Test before going live:
Place test order
Verify order doesn't appear in Celigo immediately
Make edits during editing window (add/remove items, change address)
Wait for editing period to expire
Confirm order appears in Celigo with all edits
Verify shipping method changes are blocked (App Block disabled)
Troubleshooting
Orders appearing in Celigo too early: Verify payment capture setting and Flow activation
Orders not appearing after grace period: Check Flow is capturing payment correctly
Edits not reflecting: Ensure edits were completed before grace period ended (Celigo doesn't read live edits)
FAQ?
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