Borderless360

Borderless360 is a 3PL (Third-Party Logistics) company that does not read live edits. Orders must be finalized before Borderless360 downloads them.

Integration method required: Delayed Payment Capture Flow

15KB

DELAYED_Order Editing_ Master Flow.flow

Open

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How Borderless360 Downloads Orders

Borderless360 downloads orders when the payment status is "Paid" in Shopify.

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How the Integration Works

1. Order created → Payment authorized (status: "Authorized")

2. Grace period active → Customer can edit order

3. Borderless360 does not download → Order not visible (not "Paid" yet)

4. Grace period ends → Payment captured, status updates to "Paid"

5. Borderless360 downloads order → Order sent with all edits included

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Setup Instructions

Step 1: Change Payment Capture Setting

1. Go to Shopify Admin > Settings > Payments

2. Change Payment capture method to Automatically after fulfillment

3. Click Save

Step 2: Import Delayed Master Flow

1. Download DELAYED_Order Editing_Master Flow.flow

2. Navigate to Shopify Admin > Apps > Shopify Flow

3. Import the Flow file

4. Configure timing to match your editing deadline (e.g., 30 minutes)

5. Activate the Flow

6. Save

Note: This Master Flow includes delayed payment capture and adds a tag to the order.

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Settings Summary

In Shopify:

• Payment capture: Automatically after fulfillment

• Shopify Flow: Delayed Payment Master Flow active

In Order Editing:

• Editing Deadline: Configured

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Testing

Test before going live:

1. Place test order

2. Verify order doesn't appear in Borderless360 immediately

3. Make edits during editing window (add/remove items, change address)

4. Wait for editing period to expire

5. Confirm order appears in Borderless360 with all edits

6. Verify tags are applied correctly (if part of your setup)

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Troubleshooting

Orders appearing too early: Verify payment capture setting and Flow activation

Orders not appearing after grace period: Check Flow is capturing payment correctly

Edits not reflecting: Ensure edits were completed before grace period ended (Borderless360 doesn't read live edits)

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FAQ?

How do we integrate?

What is Shopify Flow?