OrderEditing: Documentation. This page is ready

OrderEditing: Documentation

Learn more about OrderEditing

InstallationTheme Extensions

Order Confirmation Emails

Link customers to Order Editing through order confirmation emails.



Order #1001

A few hours left to make changes

We're getting your order ready to be shipped. You have a few hours left to edit the order.

or visit the store

If you have any questions, reply to this email or contact us at [email protected]. You can make last-minute edits to your orderif you need to change an address or your selected product options.

Customize your outgoing email

Your customers are most likely to check their order confirmation email several times after purchasing products from your shop. If they have any questions or second thoughts about their order they'll most likely find your contact information through the shop information Shopify appends to these outgoing emails. You can link to your Order Editing page from these emails to let customers make edits to their unfulfilled order without creating email threads with customer support.

Setup instructions

Customizing order confirmation emails in Shopify is an easy process, and it can be done using liquid code. The following are the steps to add a custom line of liquid code to link to the Order Editing link in your order confirmation emails.

  1. Login to your Shopify account, and from the Shopify admin, click on the Settings option in the bottom left corner of the screen.

  2. Select the Notifications option from the list of available settings.

  3. Scroll down until you see the Order Confirmation option, and click on it.

  4. Locate the section labeled Additional Content, and click the Edit button to add your custom liquid code.

  5. Add the following line of liquid code to the Additional Content section:

Need to make a change to your order? Click <a href="{{ shop.url }}/tools/order-editing">here</a> to edit your order before it ships!</p> Be sure to replace "glossyinks.com" with your own domain name.

Linking customers to OrderEditing

    Alternative link for customers using Shopify themes.

    Once you have completed these steps, your order confirmation emails will include a link to your Order Editing link, allowing customers to easily make changes to their orders before they ship.

    primary company logo

    Self-service customer order edits.

    Reduce the volume of inbound customer emails.

    One-click payments for customers adding new products.