Borderless360
Borderless360 is a 3PL (Third-Party Logistics) company that does not read live edits. Orders must be finalized before Borderless360 downloads them.
Integration method required: Delayed Payment Capture Flow
How Borderless360 Downloads Orders
Borderless360 downloads orders when the payment status is "Paid" in Shopify.
How the Integration Works
Order created → Payment authorized (status: "Authorized")
Grace period active → Customer can edit order
Borderless360 does not download → Order not visible (not "Paid" yet)
Grace period ends → Payment captured, status updates to "Paid"
Borderless360 downloads order → Order sent with all edits included
Setup Instructions
Step 1: Change Payment Capture Setting
Go to Shopify Admin > Settings > Payments
Change Payment capture method to Automatically after fulfillment
Click Save
Step 2: Import Delayed Master Flow
Download DELAYED_Order Editing_Master Flow.flow
Navigate to Shopify Admin > Apps > Shopify Flow
Import the Flow file
Configure timing to match your editing deadline (e.g., 30 minutes)
Activate the Flow
Save
Note: This Master Flow includes delayed payment capture and adds a tag to the order.
Settings Summary
In Shopify:
Payment capture: Automatically after fulfillment
Shopify Flow: Delayed Payment Master Flow active
In Order Editing:
Editing Deadline: Configured
Testing
Test before going live:
Place test order
Verify order doesn't appear in Borderless360 immediately
Make edits during editing window (add/remove items, change address)
Wait for editing period to expire
Confirm order appears in Borderless360 with all edits
Verify tags are applied correctly (if part of your setup)
Troubleshooting
Orders appearing too early: Verify payment capture setting and Flow activation
Orders not appearing after grace period: Check Flow is capturing payment correctly
Edits not reflecting: Ensure edits were completed before grace period ended (Borderless360 doesn't read live edits)
FAQ?
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