TIFS 3PL
TIFS 3PL is an Australian 3PL (Third-Party Logistics) company that does not read live edits. Orders must be finalized before TIFS downloads them.
Integration method required: ON-HOLD Flow with Release Tag
How TIFS Downloads Orders
TIFS downloads orders when the fulfillment status is "Unfulfilled" in Shopify.
How the Integration Works
Order created → "ON-HOLD" tag applied immediately
Grace period active → Customer can edit order
TIFS does not download → Order on hold
Grace period ends + buffer time → "Release" tag applied
TIFS downloads order → Order sent with all edits included
Important: Timing Buffer
Critical: For a 30-minute editing deadline, the Flow must wait 35 minutes before releasing the order to TIFS.
Why the extra 5 minutes? This buffer ensures all edits are completely processed and finalized before the order is sent for fulfillment, preventing any synchronization issues.
Setup Instructions
Import TIFS Master Flow
Download TIFS - Order Editing_Master Flow - NSD.flow
Navigate to Shopify Admin > Apps > Shopify Flow
Import the Flow file
Verify timing configuration:
For 30-minute editing deadline: Flow set to 35 minutes
For other editing deadlines: Add 5-minute buffer (e.g., 15 min = 20 min Flow)
Activate the Flow
Save
Note: Payment capture settings in Shopify do NOT need to be changed. Leave on Automatic.
Country Filter Option
The TIFS Master Flow template includes a country filter node that checks whether orders are from AU (Australia) or NZ (New Zealand).
If TIFS is your only 3PL: You can remove this country filter node from the Flow as it's not necessary.
If you use TIFS for AU/NZ only: Keep the country filter node to ensure only AU/NZ orders are sent to TIFS, while other orders use different fulfillment methods.
Settings Summary
In Shopify:
Payment capture: Automatic (no change needed)
Shopify Flow: TIFS Master Flow active
In Order Editing:
Editing Deadline: Configured (e.g., 30 minutes)
Flow timing: Editing deadline + 5 minutes (e.g., 35 minutes)
In TIFS:
Downloads: Orders with "Release" tag and "Unfulfilled" status
Testing
Test before going live:
Place test order (from AU or NZ if using country filter)
Verify "ON-HOLD" tag is applied immediately
Check that order doesn't appear in TIFS yet
Make edits during editing window (add/remove items, change address)
Wait for editing period + buffer to expire (e.g., 35 minutes for 30-min deadline)
Verify "Release" tag is applied
Confirm order appears in TIFS with all edits
If using country filter: Test with non-AU/NZ order to verify it's handled differently
Troubleshooting
Orders appearing in TIFS too early: Verify "ON-HOLD" tag is being applied and TIFS is configured to skip on-hold orders
Orders not releasing after grace period: Check that "Release" tag is being applied after the buffer time (deadline + 5 minutes)
Edits not reflecting: Ensure edits were completed before grace period ended (TIFS doesn't read live edits)
Wrong orders going to TIFS (with country filter): Verify country filter node in Flow is configured correctly for AU/NZ only
Tags not appearing: Review Flow configuration and verify it's active
FAQ?
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