Download Invoices
What is Downloadable Invoices?
Downloadable Invoices allows customers to instantly download updated invoices after making changes to their order. The invoice reflects all post-purchase edits, giving customers accurate documentation of their final order.
Customer Experience
When a customer selects "Download invoice" they will given the option to download the invocie or have it sent to their chosen email address. Within this module, customers are also able to update their billing address and indicate if they are purchasing as a business.
When to Use Downloadable Invoices
Best for: All merchants—this feature has surprisingly high usage rates.
Examples:
B2B customer needs invoice for expense reporting with updated quantities
Customer changed their order and needs proof of final purchase for records
Customer requires invoice showing corrected shipping address for delivery verification
Benefits:
High customer demand - Customers frequently want immediate access to updated invoices
Reduces support requests - Customers download invoices themselves instead of asking for them
Professional appearance - Provides proper documentation of order changes
B2B essential - Business customers often require invoices for accounting purposes
Consider disabling if: You prefer to generate and send invoices manually
Invoice Customization
Brand Your Invoices
Order Editing allows you to customize invoices to match your brand identity, ensuring professional, consistent documentation.
What you can customize:
Company logo - Add your brand logo to invoices
Business information - Include business name, address, tax ID, contact details
Colors and styling - Match your brand colors (if available)
How to Customize Invoices
Navigate to App Blocks > Downloadable Invoices or Settings > Invoice Customization
Upload your logo:
Click Upload Logo or similar
Select your logo file
Add business information:
Enter your business name
Add business address
Include tax ID or registration number
Add contact information
Click Save
Allow Billing Address Updates
What is This Feature?
This option allows customers to update their billing address directly from the Order Editing interface.
Why This Matters
Important: When customers edit their shipping address in Order Editing, it doesn't automatically update the billing address. This setting allows customers to correct billing addresses separately.
Common scenario:
Customer entered wrong address at checkout
Customer updates shipping address in Order Editing
Billing address still shows old information
Customer uses this feature to update billing address to match
When to Enable
Enable if:
Customers need accurate billing addresses for payment processing
You require matching billing/shipping addresses for fraud prevention
Customers request invoice changes for accounting purposes
How to Enable
In App Blocks > Downloadable Invoices
Locate "Allow customers to update billing address"
Toggle ON
Click Save
How to Enable Downloadable Invoices
Navigate to App Blocks > Downloadable Invoices
Toggle ON
Customize your invoice (recommended):
Upload your logo
Add business information
(Optional) Enable billing address updates
Click Save
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